Privacy Policy

Privacy Policy

Privacy Policy

Effective Date: March 1st, 2026

Cocura (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, mobile application, and related services (collectively, the “Platform”).

By using Cocura, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Business name (for contractors)

  • Mailing address

Professional Information (Contractors)

  • License details

  • Insurance information

  • Service areas

  • Trade specialties

Project Information (Owners)

  • Property details

  • Project descriptions

  • Budgets and timelines

  • Uploaded files or images

Technical Information

  • IP address

  • Device type

  • Browser type

  • Usage data and analytics

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Platform

  • Match property owners with contractors

  • Facilitate communication between users

  • Verify contractor information

  • Improve platform functionality and performance

  • Send service updates and important notices

  • Provide customer support

  • Send marketing communications (you may opt out at any time)

3. How We Share Information

We do not sell or rent your personal information.

We may share information in the following situations:

Between Users

Project details and contractor profiles are shared within the Platform to facilitate marketplace connections.

Service Providers

We may use third-party vendors for services such as:

  • Hosting

  • Payment processing (if applicable)

  • Analytics

  • Email communications

These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose information if required by law or in response to lawful requests by public authorities.

4. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your personal information.

Security measures may include:

  • Encrypted data transmission (HTTPS)

  • Secure cloud-based storage

  • Access controls and authentication protocols

  • Routine system monitoring

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications

To exercise these rights, contact us at:
info@cocuraus.com

6. Data Retention

We retain personal information only as long as necessary to operate the Platform, comply with legal obligations, resolve disputes, and enforce agreements.

7. Cookies & Analytics

Cocura may use cookies and similar technologies to:

  • Improve user experience

  • Analyze platform performance

  • Understand usage trends

You may control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Continued use of the Platform after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Cocura
info@cocuraus.com